Executive PA and Office Administrator

As an Executive PA and Office Administrator your main purpose will be to create a positive, welcoming, friendly environment for everyone who visits Mediaworks. You will be responsible for supporting the business within a customer services environment on a daily basis. Your main tasks will be meeting and greeting all guests, taking phone calls working alongside and providing support to other departments within the company.

Minimum required skills, qualifications and experience:

  • Previous experience of Reception and Customer Service duties
  • Excellent verbal and telephone communication skills
  • Minimum GCSE Grade C (or equivalent) in English & Maths
  • A willing attitude and an adaptable mindset

Main Responsibilities:

  • Meeting and greeting clients, and other visitors on arrival
  • Ensure signing in procedures are adhered to
  • Handling internal and external telephone enquiries efficiently and transferring calls to relevant departments
  • Diary management for MD and occasionally other execs / senior management
  • Co-ordinating travel arrangements and hotel bookings for all staff when travelling for business purposes
  • Liaison with facilities management suppliers – such as cleaners, waste disposal and photocopier vendors
  • Ensuring stationery and office supplies are monitored and replenished when required and look for opportunities to reduce unit costs
  • Management of all meeting rooms, keeping them in a clean and tidy condition
  • Presenting a professional image of the company in all external communications
  • Co-ordinating any repairs and refurbishments to office furnishings and facilities
  • General administrative duties such as Post, Photocopying and Scanning

Job Specification

  • Ability to provide excellent customer service
  • Excellent communication skills, including telephone manner
  • Professional presentation and manner
  • Strong ICT skills, specifically in Word, Excel and preferably Microsoft CRM
  • Good organisation and time management skills
  • Minimum GCSE Grade C (or equivalent) in English & Maths
  • A willing attitude and an adaptable mindset

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Company Benefits

Birthday Day Off

Who wants to work on their birthday? Not us! You’ll receive an extra day’s holiday just for being born — woohoo!

Pension Scheme

We believe in your future. Our pension scheme helps you prepare for retirement through monthly contributions from both you and us.

Regular Socials

From bubble football to rock climbing, trampolining and our legendary end-of-year boat parties, we love a get-together!

Skills Development

We want you to be the best you can be. We’ll support your development, helping you harness your potential and learn new skills

Employee of the Month

Each month, we recognise our outstanding Mediaworkers. At the end of the year these people are invited to an annual celebratory event.

Employee Bonus Scheme

Company-wide annual bonus scheme linked to business performance.

Referral Schemes

Bonus awards for the successful introduction of new business or staff.

Childcare Vouchers

Tax efficient means of sacrificing gross salary in exchange for vouchers used to pay for childcare.

Cycle to Work

Save money on a new bike and spread the cost with our tax efficient salary sacrifice scheme.

Progression Opportunities

Wherever you want to be, we can help you get there. We’ll support you to the next milestone on your career path.