September 29, 2021
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Release date: 28th September 2021
Consumers are set to spend over £200bn on Christmas this year; with online marketplaces still at the top of shopper’s confidence, key events in the run up to Christmas such as Black Friday, Cyber Monday, and January sales provide a huge opportunity to acquire new customers. However, the key to long term growth is to place a strategy to create loyal customers, drive Christmas sales and build long term brand advocacy.
In this masterclass our experts discuss 4 key areas to drive post-christmas repeat sales and increase customer lifetime value:
• Simplify the online purchase experience
• Deliver winning pre and post-sale digital customer service
• Drive customer loyalty through reviews and reputation
• Build a great brand to drive repeat purchases
From powerful brand propositions, customer-centric experiences or creative search campaigns, our proven approach overcomes obstacles and delivers commercial success.
We work fast and break norms by applying innovation, intelligence and creativity to everything we do. We look for people who share our passion and ambition.
Interested in finding out more about how we deliver outstanding results? Speak to our experts today.