June 23 2020
Mediaworks Digital Drop-In Sessions Podcast MW028 | The New Shopping Landscape, Now and What’s to Come
As shoppers return to the high street, experts from Mediaworks drop in to discuss the challenges brick and mortar stores have overcome to safely reopen their premises. The panellists also highlight the impact of lockdown on accelerating shopping habits through customer research, as well as the areas of focus retailers should consider when returning to the new normal including adapting your in-store customer experience and taking a holistic approach to your omni-channel strategy.
Podcast above not working? Click to listen on Apple Podcasts and Spotify:
You may also like …
June 17 2026
Why Residents Still Pick Up the Phone: The Self-Service Challenge Housing Needs to Solve
Discover why residents still pick up the phone and how digital self service helps housing providers cut avoidable demand, improve tenant satisfaction and ease pressure on contact centres.
June 10 2026
MW208 | The High Velocity Funnel: Converting Agentic Intent into Revenue
Discover how AI search and agentic intent are transforming user journeys, website experiences, and conversion performance. Learn practical strategies to reduce friction, improve UX, and turn higher intent visitors into revenue.