November 18 2020

MW049 | NHC Digital Masterclass: Creating A User-Centric Communication Plan

As part of the Northern Housing Consortium's digital masterclass sessions, Mediaworks explain how you can use your marketing insight and available data to help create and map out user personas. Personas can be used to inform the most effective way to communicate with each target user group. This session is the ideal platform to help you drive digital adoption, inform business decision making, improve customer satisfaction, and reduce strain on customer service resources.  

  You can also access the audio only version, available below. 

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MW188 | Mediaworks Masterclass: Turning Browsers into Buyers

Watch our UX Masterclass on product pages to learn how to turn browsers into buyers. Discover hidden barriers, trust-building tactics, mobile-first design fixes, and checkout best practices that boost conversions.
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MW187 | Mediaworks UX Masterclass: Lead Generation Unlocked

Watch our UX Masterclass on web forms to learn how to reduce friction, build trust, and boost conversions. Discover common mistakes, smart design fixes, and data-driven tactics to turn more visitors into customers.