November 18 2020
MW049 | NHC Digital Masterclass: Creating A User-Centric Communication Plan
As part of the Northern Housing Consortium's digital masterclass sessions, Mediaworks explain how you can use your marketing insight and available data to help create and map out user personas. Personas can be used to inform the most effective way to communicate with each target user group.
This session is the ideal platform to help you drive digital adoption, inform business decision making, improve customer satisfaction, and reduce strain on customer service resources.
You can also access the audio only version, available below.
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May 27 2026
MW206: Performance Creative 3.0 - Using AI to Scale Influence, Not Just Assets.
Performance creative is evolving fast. Watch our 30-minute masterclass to learn how leading organisations are using AI to produce creative at scale, balance platform strategy, and drive measurable impact in an attention-scarce world.
May 01 2026
Mediaworks Roundtable: Reducing Demand & Rebuilding Trust in Social Housing
Explore insights from Mediaworks’ social housing roundtable on reducing avoidable demand, improving digital self-service and rebuilding resident trust.

