November 18 2020
MW049 | NHC Digital Masterclass: Creating A User-Centric Communication Plan
As part of the Northern Housing Consortium's digital masterclass sessions, Mediaworks explain how you can use your marketing insight and available data to help create and map out user personas. Personas can be used to inform the most effective way to communicate with each target user group.
This session is the ideal platform to help you drive digital adoption, inform business decision making, improve customer satisfaction, and reduce strain on customer service resources.
You can also access the audio only version, available below.
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May 01 2026
Mediaworks Roundtable: Reducing Demand & Rebuilding Trust in Social Housing
Explore insights from Mediaworks’ social housing roundtable on reducing avoidable demand, improving digital self-service and rebuilding resident trust.
April 23 2026
MW205: Websites That Perform in the Age of AI: Designing Experiences for Users and LLMs
Join our 30-minute masterclass on how website design and development are evolving in the age of AI, with practical guidance on creating digital experiences for users, content teams and LLMs.