November 18 2020
MW049 | NHC Digital Masterclass: Creating A User-Centric Communication Plan
As part of the Northern Housing Consortium's digital masterclass sessions, Mediaworks explain how you can use your marketing insight and available data to help create and map out user personas. Personas can be used to inform the most effective way to communicate with each target user group.
This session is the ideal platform to help you drive digital adoption, inform business decision making, improve customer satisfaction, and reduce strain on customer service resources.
You can also access the audio only version, available below.
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November 28 2025
MW195 | Roundtable: How Technology and Communication Shape Tenant Satisfaction
Rewatch our Mediaworks Housing Roundtable to explore how digital transformation and M-MeX insights are shaping tenant satisfaction, trust, and compliance.
November 20 2025
MW194 | The Future of SEO & Digital PR
Discover how AI-led search, authority signals, and integrated Digital PR will shape organic visibility in 2026. Watch the full masterclass recording.