August 17 2021
MW082 | UX Pitfalls You Need to Avoid – 5 Reasons Why Users Are Leaving Your Website
Your website is your digital shopfront, so it’s critical you deliver a fast, seamless, and personal experience to your customers. Every second counts and any friction that your customers encounter onsite will cost you valuable traffic, potential revenue, and ultimately, loss of competitive advantage.
In this digital masterclass, our UX experts discuss the five most common UX pitfalls you need to avoid:
1. Irrelevant information
2. Confusing navigation structure
3. Missed creative opportunities
4. Lack of brand trust
5. No clear route to conversion
Podcast above not working? Click to listen on Apple Podcasts and Spotify.
You may also like …
June 17 2026
Why Residents Still Pick Up the Phone: The Self-Service Challenge Housing Needs to Solve
Discover why residents still pick up the phone and how digital self service helps housing providers cut avoidable demand, improve tenant satisfaction and ease pressure on contact centres.
June 10 2026
MW208 | The High Velocity Funnel: Converting Agentic Intent into Revenue
Discover how AI search and agentic intent are transforming user journeys, website experiences, and conversion performance. Learn practical strategies to reduce friction, improve UX, and turn higher intent visitors into revenue.