August 17 2021

MW082 | UX Pitfalls You Need to Avoid – 5 Reasons Why Users Are Leaving Your Website

Your website is your digital shopfront, so it’s critical you deliver a fast, seamless, and personal experience to your customers. Every second counts and any friction that your customers encounter onsite will cost you valuable traffic, potential revenue, and ultimately, loss of competitive advantage. In this digital masterclass, our UX experts discuss the five most common UX pitfalls you need to avoid: 1. Irrelevant information 2. Confusing navigation structure 3. Missed creative opportunities 4. Lack of brand trust 5. No clear route to conversion  

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February 09 2026

MW200 | Personalisation Unlocked - A Roadmap to Audience Engagement

Rewatch our Mediaworks masterclass exploring personalisation and leveraging the Umbraco CMS to enhance the customer journey.