In the second session of our Paid Media Masterclass series, we turned the spotlight on one of the most underestimated drivers of performance: Creative.
Hosted by David Norris (COO, Mediaworks) with insights from Paul Mallett (Managing Partner, Strategy & Creative) and James Johnstone (Paid Media Director), this session unpacked how creative fuels success across paid channels, whether you’re running video on YouTube, static display ads, or short-form social content.
Northumbrian Water's Jennie Collingwood champions digital innovation, sustainability, and community engagement to rebuild trust and transform the UK water industry.
As the UK water sector enters a more transparent, customer-driven regulatory landscape, the Customer Measure of Experience (C-MeX) has become a defining benchmark of success.