Building Better Connections

The housing and construction sector is built on trust and visibility. We help you connect with tenants and buyers, meet ESG goals, and strengthen relationships through tailored digital solutions that ensure your projects stand out in a competitive market.

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Key Strategies for Enhancing Digital Experiences in the Housing & Construction Sector

Simplifying Complex Buyer & Tenant Journeys:

Navigating housing processes, from renting and buying to securing social housing, can be overwhelming. Residents and buyers expect intuitive digital solutions that make complex decisions simple. We design platforms that streamline these journeys, helping users access information and services with ease, enhancing engagement and satisfaction.

Supporting Communities with Tailored Solutions:

For social housing associations, engaging with tenants and managing communities is vital. From digital solutions that enable seamless communication, to simplifying service requests, or improving accessibility, we can help strengthen relationships while supporting operational efficiency.

Showcasing Expertise and Impact:

Standing out in residential and social housing requires communicating your expertise and impact effectively. We craft strategies to showcase success stories, development projects, and community contributions, positioning your organisation as a trusted leader in the sector.

Driving Mobile-First Engagement:

With more users accessing services on mobile devices, and in some cases being the only device available, providing a responsive and optimised mobile experience is crucial. From housing applications to property searches, we create mobile-first platforms that deliver fast, user-friendly navigation, accessible to all.

Aligning with Sustainability and ESG Goals:

Sustainability is a growing priority across residential and social housing. From energy-efficient designs to community-focused developments, customers and stakeholders value transparency around ESG commitments. We integrate clear messaging into your digital presence, highlighting your role in driving sustainable housing solutions.

Innovating with Digital Tools:

Technology is transforming how housing providers engage with tenants and buyers. From virtual property tours to self-service portals, we help you implement innovative tools that enhance user experiences, improve efficiency, and elevate your brand as a forward-thinking leader in housing and construction.

Bernicia

Bernicia

One of the North East's leading housing providers approached us to build a new, easy-to-use website for both tenants and the internal teams.
Zentia

Zentia

Learn how Mediaworks partnered with Zentia to create a digital platform that highlights their full offering.

Johnnie Johnson Housing

Partnering with Mediaworks, Johnnie Johnson embarked on a comprehensive digital transformation, reimagining their website, app, and tenant portal to deliver a seamless, user-friendly experience.
Esh Group

Esh Group

Partnering with Mediaworks, Esh Group embarked on a three-year digital transformation journey to consolidate multiple subsidiaries into a single, cohesive online identity.

Frequently Asked Questions

What role does content marketing play in my digital strategy?

Creative, relevant content marketing helps you to show off your brand’s personality and identity, reach new audiences, and keep them engaged. Educational content can demystify confusing topics and sustainability-focused messaging reflects customer priorities, all while building credibility and positioning your brand as an industry leader. 

Why is it important to use non-traditional digital tools?

With rapid digital transformation and more of your competition moving online, housing and construction brands need to do more to stand apart. Virtual showrooms, interactive experiences, AR, walkthroughs and 3D tours are just some of the ways we can help give your brand the edge in a crowded market. 

How can my brand effectively use customer data?

We’ll help you analyse customer data to understand their preferences and how they navigate the complex journey of housing and construction. Data can reveal insights into differences in audiences and age groups, helping to attract the next generation of homeowners. It can also make sure you’re reaching the right people at the right time, with the right message, reducing wastage in your marketing. 

Can Mediaworks help integrate digital tools?

We’ll help you integrate digital tools into your overall digital ecosystem so that it can be as smooth and simplified as possible. Whether they’re finding your brand online, in an app or in person, optimising digital platforms for ease of navigation helps give both customers and professionals an excellent overall experience. 

What role can social media play in my digital strategy?

Using social media channels is a great way to build community, reach younger audiences and strengthen your brand identity. As well as showing products and providing information, social media is a great place to show staff and company stories, share testimonials, create short videos that educate, interact with your followers and more. 

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