News, Insights & Events

With satisfaction scores under pressure, housing providers must move from reactive communication to proactive engagement, placing digital inclusion at the heart of tenant experience.

The compliance landscape for social housing has evolved rapidly under the Social Housing (Regulation) Act 2023 and Awaab’s Law, increasing transparency and accountability for landlords.

Outdated systems and disconnected processes continue to challenge the housing sector, leading to frustration for tenants and pressure on providers. Mediaworks helps housing organisations transform their digital ecosystems—streamlining communication, improving compliance, and boosting tenant satisfaction through smart, connected technology.

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